An impressive stage at a product launch event from one of the best event agencies.

7 Best Product Launch Event Agencies for 2025

Launching a product in a city like New York means competing for attention in one of the world’s most dynamic markets. To make a real impact, you need more than a great product; you need an unforgettable debut. This requires an event partner who not only understands the art of event planning but also has a deep, intrinsic knowledge of the city itself. They know the right venues, have connections with top-tier vendors, and understand what it takes to create a buzz that cuts through the noise. Finding the best product launch event agencies with this local expertise is crucial for creating an authentic, resonant experience that captures the city’s energy and puts your brand in the spotlight.

Key Takeaways

  • Prioritize partnership over planning: Look for an agency that functions as a strategic partner, aligning with your brand’s culture and focusing on your specific business objectives to create a truly tailored launch.
  • Think campaign, not just event: A successful launch is more than a single day. Build excitement with pre-event marketing and continue the conversation afterward to capitalize on momentum and nurture new leads.
  • Define your goals and budget upfront: Start every agency conversation with clear KPIs and a realistic budget. This transparency is the foundation for a practical strategy and a successful, stress-free partnership.

What Defines a Great Product Launch Agency?

Choosing an agency for your product launch is a big decision. You need a partner who can build a strategic experience that creates buzz and drives sales, setting your product up for success. The best agencies do more than just plan a party; they become an extension of your team. What separates the good from the great? It comes down to four key areas: comprehensive services, proven experience, seamless project management, and a spark of creativity.

Key Services and Capabilities

A top-tier agency offers a full suite of services. As strategic partners, they help with everything from brand messaging to executing targeted marketing campaigns. Their goal is to generate genuine excitement and ensure your product lands with an impact, encouraging strong initial sales. They handle all the complex logistics, from digital assets to on-site execution, so you can focus on your product. This comprehensive support is crucial for a smooth introduction to the market.

Proven Industry Experience

Experience is non-negotiable. A great agency has a track record of successful launches, proven by a strong portfolio and positive client testimonials. Look for a team that has worked with diverse clients and knows how to handle the unexpected. An agency with years of experience brings invaluable insights and established vendor relationships to guide your launch. This background ensures a professional and polished event that reflects well on your brand.

Clear Communication and Project Management

Clear communication is the bedrock of a successful launch. The best agencies establish a solid project management framework from day one, with regular check-ins and clear points of contact to keep everyone aligned. This isn’t the most glamorous part of the job, but it’s essential for flawless execution. When an agency prioritizes communication, it shows they respect your partnership and are committed to a smooth, transparent process that keeps the project on track and avoids surprises.

A Creative and Innovative Approach

Finally, a great agency brings fresh ideas to the table. A launch event should be a memorable experience that gets people talking, not just another presentation. The right partner thinks beyond the basics to design an event that truly engages your audience, using interactive product demos or unique networking opportunities. Their ability to craft an innovative and engaging corporate event is what creates a lasting impression and turns your first attendees into loyal brand advocates.

Top Product Launch Event Agencies to Know

The world of event planning isn’t one-size-fits-all, and finding the right agency is about matching their strengths to your specific vision. Whether you need a team with deep local roots or a firm with a nationwide reach, understanding the different types of agencies is the first step. Let’s look at the key players you’ll encounter to help you find the perfect partner for your product launch.

EMRG Media

When it comes to creating a buzz in a city like New York, you need a team that gets it. EMRG Media excels at crafting innovative product launches that feel less like a corporate event and more like a must-attend experience. We focus on designing moments that stick with your audience long after they’ve left. Our specialty is tailoring every detail to your brand’s unique story, ensuring your product launch isn’t just seen, but felt. With a deep understanding of the corporate events landscape, we handle everything from strategy to execution, making sure your big day is seamless and successful.

National Industry Leaders

If your launch has a nationwide scope and a matching budget, a national industry leader might be your go-to. These large-scale agencies have vast resources and networks spanning multiple cities, making them experts at executing massive, multi-location events. They typically offer an all-in-one package, covering everything from initial strategic planning to flawless on-the-ground production. This is the right choice for established brands that need a powerhouse team to manage a complex, high-stakes launch. Their ability to ensure brand consistency across different markets is a major advantage for companies looking to make a widespread impact.

Specialized Boutique Agencies

Sometimes, a personal touch makes all the difference. Specialized boutique agencies are smaller, more focused firms that often cater to niche industries or unique event concepts. They are the masters of creativity and personalized service, delivering innovative marketing ideas that larger companies might overlook. If your product is unconventional or you want to create a truly intimate and memorable experience for a specific audience, a boutique agency is a fantastic choice. They thrive on crafting unique narratives and engaging attendees in ways that feel authentic and fresh. You can find some great examples of these creative planners across the country.

Regional Powerhouses

There’s an undeniable advantage to working with a team that knows your city inside and out. Regional powerhouses are the local heroes of the event world. They have a deep understanding of local trends, consumer habits, and, most importantly, have strong relationships with the best venues and vendors in town. This insider knowledge can be a game-changer for your product launch, ensuring everything from the location to the catering feels perfectly aligned with the local culture. Choosing a regional expert means you get an event that resonates authentically with the community you’re trying to reach. These famous event companies often build their reputation on deep local roots.

How to Choose the Right Agency for You

Finding the right agency is like finding the perfect business partner—it requires a mix of chemistry, trust, and shared vision. With so many talented teams out there, the key is to find the one that aligns perfectly with your brand, goals, and working style. This isn’t just about hiring a vendor; it’s about building a collaborative relationship that will bring your product launch to life. Taking the time to vet your options thoroughly will pay off when you see your vision executed flawlessly. Let’s walk through the essential steps to help you make the best choice for your big debut.

Define Your Goals and Budget

Before you even start your search, get crystal clear on what you want to achieve. Are you aiming for media buzz, direct sales, or industry credibility? A common misstep is launching an event without specific goals and key performance indicators (KPIs). Knowing your objectives helps an agency tailor a strategy that delivers real results. Equally important is your budget. Be upfront about what you can spend. This allows an agency to propose a realistic plan and prevents you from falling in love with an idea that’s out of reach. Having these two pieces defined will make your initial conversations with potential agencies far more productive and help you learn more about what’s possible.

Evaluate Their Experience and Portfolio

An agency’s past work is the best predictor of its future performance. Look for a team with a proven track record of launching products similar to yours or within your industry. Don’t just look at the flashy highlight reels; dig into their portfolio to see the variety and quality of events they’ve produced. Do they have experience with the scale and complexity you need? A strong list of past clients and a diverse portfolio are great signs. This shows they can adapt to different brand needs and consistently deliver high-quality results. An agency’s About Us page is often a great place to start to get a feel for their history and expertise.

Assess Their Communication Style

A successful partnership hinges on great communication. During your initial calls, pay close attention to how the agency team interacts with you. Are they responsive, clear, and good listeners? You’ll be working closely with them under pressure, so you need a team that feels like an extension of your own. It’s crucial to establish how you’ll communicate and how often you’ll sync up to keep everyone aligned. A proactive communication plan prevents misunderstandings and ensures the project stays on track, especially when timelines are tight. Find a team whose communication rhythm matches your own to ensure a smooth and collaborative process from start to finish.

Read Client Testimonials

While a portfolio shows you the final product, testimonials tell you about the journey. What do past clients have to say about working with the agency? Look for detailed reviews that speak to the agency’s process, problem-solving skills, and overall partnership. Vague, one-line compliments are nice, but in-depth testimonials that highlight specific successes or how the agency handled challenges are far more insightful. This feedback gives you a glimpse into the client experience and helps you gauge whether the agency lives up to its promises. It’s one of the most reliable ways to confirm you’re choosing a partner you can trust.

Check for Industry Recognition

Awards and industry recognition can be strong indicators of an agency’s quality, creativity, and reliability. While not the only factor, being recognized by industry peers shows a certain level of excellence and innovation. Look for any special awards or accolades they’ve received. It’s also a great sign if the agency’s leaders are active in the event planning community, speaking at conferences or contributing to major industry events. For example, involvement in a major trade show like The Event Planner Expo demonstrates a deep commitment to their craft and a strong network within the industry, which can be a huge asset for your launch.

Core Services a Top Agency Should Offer

When you partner with a product launch agency, you’re hiring a team of specialists to handle every detail. A great agency offers a comprehensive suite of services that go far beyond just booking a venue. They act as a strategic partner, ensuring your product makes a memorable debut. From the initial concept to the post-event follow-up, they manage the moving parts so you can focus on your product. Here are the essential services you should look for.

Strategic Event Planning

A top-tier agency doesn’t just execute your ideas; they help you build the entire strategy from the ground up. This involves understanding your product, target audience, and business goals to create a launch event that truly resonates. They handle everything from setting clear objectives and timelines to managing budgets and coordinating with vendors. Think of them as the architects of your launch, creating a detailed blueprint for success. This holistic approach ensures every element, from the guest list to the run-of-show, is aligned with your core message and designed for maximum impact.

Marketing and Promotion

What good is a fantastic event if no one knows about it? A key service is creating and executing a marketing plan to build anticipation. A successful product launch needs to generate excitement and clearly communicate your product’s value. This involves a multi-channel approach, including email campaigns, social media promotion, PR outreach, and influencer collaborations. The agency will craft compelling messaging and creative assets to capture your audience’s attention before, during, and after the event, ensuring your launch makes waves and drives those crucial initial sales.

Venue Selection and Management

The right venue sets the entire tone for your product launch. It’s more than just a location; it’s the backdrop for your brand story. An experienced agency has an extensive network of venue relationships and knows how to find the perfect space that fits your brand aesthetic, capacity needs, and budget. They handle the entire process, from initial scouting and site visits to contract negotiation and day-of logistics management. Choosing the right venue is critical for creating an atmosphere that leaves a lasting impression on your guests.

Technical Production

Seamless technical execution is non-negotiable for a professional product launch. This covers all the behind-the-scenes magic: audio-visual equipment, lighting design, staging, and live-streaming capabilities for hybrid events. A great agency manages all technical aspects to ensure your presentations are flawless and engaging. They work with trusted production partners to guarantee that every microphone, screen, and light works perfectly. With solid planning and execution, the technical production will support your message and create a polished, high-impact experience for everyone attending, whether in person or online.

Guest Experience Design

A memorable launch event is all about the guest experience. Your agency should be an expert at designing an event that is engaging, interactive, and enjoyable from start to finish. This includes everything from a smooth check-in process and thoughtful event flow to interactive product demos and unique entertainment. The goal is to create an experience that makes your audience feel valued and connected to your brand. By focusing on small details and creating “wow” moments, an agency can turn attendees into enthusiastic brand advocates.

Post-Event Analysis and Reporting

The work isn’t over when the event ends. A crucial final step is analyzing the event’s performance to measure its success and gather insights for the future. A top agency will provide detailed reporting on key metrics like attendance, social media engagement, press coverage, and lead generation. They will also help you gather and analyze customer feedback to understand what resonated most with your audience. This data-driven approach allows you to demonstrate ROI and refine your strategy for future product launches.

Winning Strategies for Your Product Launch

A successful product launch is more than just a party—it’s a strategic move that sets the tone for your product’s future. It’s your chance to make a powerful first impression, generate excitement, and drive those crucial first sales. But a truly memorable launch doesn’t just happen. It’s built on a foundation of smart strategies designed to captivate your audience and turn them into loyal fans. By working with an experienced agency, you can move beyond a simple announcement and create an immersive experience that resonates long after the event ends. The key is to focus on interaction, engagement, and a seamless marketing plan that builds momentum before, during, and after the main event.

Create Interactive Product Demos

Move past the standard slideshow presentation and let your product be the star of the show. The most effective way to communicate your product’s value is to let people experience it firsthand. To truly engage your audience, you should plan for interactive product demos, Q&A sessions, and networking opportunities. Set up hands-on stations where guests can touch, feel, and test the product for themselves. Have your experts on standby to walk them through features and answer questions in real-time. This direct interaction is far more powerful than any sales pitch because it allows potential customers to see exactly how your product can solve their problems or improve their lives, creating a memorable and persuasive experience.

Use Audience Engagement Techniques

Your launch event shouldn’t be a one-way conversation. The goal is to create an experience that involves your audience and makes them feel like an essential part of the event. Think about ways to encourage participation from the moment guests arrive. You could incorporate live polls that influence the presentation, run a social media contest with a unique event hashtag, or set up a photo booth with branded props. Gamification elements, like a scavenger hunt related to product features, can also add a layer of fun and competition. When you actively involve your audience, you transform them from passive observers into enthusiastic participants who are more likely to become vocal brand advocates.

Integrate Digital and Social Media

Your event’s reach shouldn’t be limited to the people in the room. A strong digital strategy extends the excitement to a much wider audience. Content marketing is a powerful tool for amplifying your new product launch. Before the event, build anticipation with teaser videos and behind-the-scenes posts. During the launch, live-stream key moments like the main reveal or a CEO address. An event-specific hashtag encourages user-generated content, turning your attendees into a real-time marketing team. Afterward, continue the conversation by sharing highlight reels, photo galleries, and blog posts that recap the event, ensuring your launch makes a lasting impact online.

Plan for Virtual and Hybrid Events

In today’s connected world, offering a virtual or hybrid option is essential for maximizing your reach. A hybrid model allows you to connect with a global audience that can’t attend in person, dramatically increasing your potential impact. The key is to ensure the virtual experience is just as engaging as the live one. This means going beyond a simple livestream. Work with your agency to create a custom virtual event platform with interactive features like live chat, breakout rooms for networking, and exclusive digital content. A well-produced hybrid event shows that you value every member of your audience, no matter where they are.

Build Buzz with Pre- and Post-Event Marketing

A successful product launch event is the centerpiece of a much larger marketing campaign. The work starts weeks before and continues long after the doors close. Your pre-event marketing should generate excitement and drive registrations through targeted email campaigns, influencer collaborations, and media outreach. After the event, your focus should shift to nurturing the leads you’ve generated. Send personalized follow-up emails to attendees, share press coverage, and release on-demand recordings of the presentation. This sustained effort ensures you capitalize on the momentum from the launch and convert initial interest into tangible sales and long-term brand loyalty.

Common Mistakes to Avoid When Choosing an Agency

Choosing the right agency can be the single most important decision you make for your product launch. This partnership will shape the entire event, from the initial concept to the final guest experience. But with so many options out there, it’s easy to make a misstep. The key is to approach your search with a clear strategy and an awareness of the common pitfalls that can derail even the most promising launch.

Think of it like hiring a key team member. You wouldn’t just look at a resume; you’d want to understand their experience, communication style, and how they’d fit with your company culture. The same principles apply here. Rushing the decision, getting swayed by a flashy presentation without checking their track record, or failing to communicate your needs clearly can lead to a partnership that doesn’t deliver. By taking the time to do your homework and asking the right questions, you can find a team that not only understands your vision but has the expertise to bring it to life flawlessly. Let’s walk through some of the most common mistakes so you can steer clear of them.

Overlooking Relevant Experience

It’s easy to be impressed by a beautiful portfolio, but you need to look deeper. An agency that throws incredible galas might not have the specific experience needed for a tech product launch. A common mistake is failing to match the agency’s expertise with your event’s specific goals. Before you even start talking to agencies, define what success looks like for you. Do you need to generate media buzz, secure investor interest, or drive initial sales? A great agency will help you set clear KPIs. When you review their work, look for case studies or examples of events they’ve produced for products or companies similar to yours. Don’t be afraid to ask direct questions about their results in your industry.

Underestimating Your Budget

Talking about money can be uncomfortable, but being vague about your budget is a recipe for disappointment. One of the biggest mistakes you can make is underestimating the true cost of a successful launch event. Be upfront and realistic about your budget from the very first conversation. A professional agency won’t be scared off; instead, they’ll use that number to create a realistic proposal and show you what’s possible. This transparency helps you avoid the dreaded “scope creep” and ensures there are no surprise costs down the line. Remember, the cheapest option is rarely the best. Investing in an experienced team that can manage your budget effectively is always the smarter move.

Failing to Plan for Communication

You and your agency will be in constant contact, so a solid communication plan is non-negotiable. A lack of clear and consistent communication can quickly lead to misunderstandings, missed deadlines, and frustration on both sides. During the vetting process, ask how they handle project management. Who will be your dedicated point of contact? How often can you expect updates? A great agency will establish a regular sync schedule to keep everyone aligned. You should feel like a true partner in the process, not just another name on a client list. This collaborative approach is essential for a smooth and successful event planning journey.

Ignoring the Timeline

A show-stopping product launch takes months of meticulous planning and promotion. Rushing the process is a surefire way to compromise on quality and impact. When you’re speaking with potential agencies, pay close attention to the timeline they propose. Does it seem realistic? A seasoned agency will be honest about how much time is needed to secure the right venue, coordinate with vendors, and build pre-event buzz. They should provide a detailed schedule with clear milestones. If an agency promises an impossibly quick turnaround, consider it a red flag. A well-managed timeline reduces stress and gives your product the launch it truly deserves.

Forgetting About Cultural Fit

An agency’s skills and experience are vital, but so is their cultural fit with your brand. This team will be an extension of your own, representing your product to the world. Do they understand your company’s voice and values? Do they get the nuances of your target audience? You’ll be working closely together, so a good rapport is essential. Use the initial meetings to gauge their team’s personality and working style. A successful partnership is built on more than just a contract; it’s built on mutual respect and a shared passion for your product. Finding an agency that feels like the right cultural fit will make the entire process more enjoyable and effective.

Breaking Down Product Launch Event Costs

Planning a product launch is exciting, but let’s talk about the part that can feel a bit daunting: the budget. Understanding where your money is going is the first step to hosting an event that feels impactful without breaking the bank. A successful launch isn’t about having the biggest budget, but the smartest one. From the venue to the marketing, every dollar should work toward creating an unforgettable experience for your guests and generating buzz for your new product. Breaking down the costs into clear categories helps you stay in control and make informed decisions every step of the way.

How Agencies Structure Their Fees

When you partner with an event planning agency, you’re not just hiring help; you’re investing in a seamless, stress-free experience. Agencies typically structure their fees in a few common ways: a flat project fee, a percentage of the total event budget, or an hourly rate. This fee covers the countless hours of planning, vendor negotiation, contract management, and on-site coordination required to pull off a flawless event. Think of it as the cost of expertise and peace of mind. A great agency handles all the complex logistics, allowing you to focus on connecting with your audience and showcasing your product. Their comprehensive services are designed to manage every detail, ensuring your launch day is a success.

Venue and Production Expenses

The venue and production elements are what bring your product launch to life. These costs typically form the largest part of your budget and are crucial for creating an engaging atmosphere. Venue rental fees can vary dramatically based on location, size, and demand. Beyond the space itself, you’ll need to budget for production essentials like audio-visual equipment (think microphones, speakers, and projectors), lighting to set the mood, staging for presentations, and decor that reflects your brand identity. A successful launch event should excite and engage attendees, and investing in high-quality production is key to making a lasting impression and showcasing your product in the best possible light.

Allocating Your Marketing Budget

An amazing event is only effective if the right people are there to see it. That’s why your marketing and promotion budget is so important. This allocation should cover all the activities you need to build buzz before, during, and after the launch. Think about costs for digital advertising, email marketing campaigns to your subscriber list, social media promotion, and potentially collaborating with influencers to expand your reach. Your marketing strategy is a core part of your overall launch plan. It ensures you generate registrations, create anticipation, and keep the conversation going long after the event ends, maximizing your return on investment.

Watch Out for Hidden Costs

One of the biggest mistakes businesses make is underestimating the full scope of expenses. Seemingly small, unexpected costs can quickly add up and throw your entire budget off track. Be sure to account for potential “hidden” fees like service charges, taxes, staff overtime, special permits, and liability insurance. It’s also wise to factor in a contingency fund—typically around 10-15% of your total budget—to cover any last-minute needs or unforeseen challenges. Working with an experienced planner helps you anticipate these expenses from the start, preventing unpleasant surprises and ensuring your event stays on budget without sacrificing quality.

Smart Budgeting Tips

Making your budget work harder doesn’t mean cutting corners; it means spending smarter. Start by clearly defining your priorities. What elements of the event will have the biggest impact on your guests and your goals? Allocate more of your budget there. You can also find savings by being flexible with your event date—venues often offer lower rates on weekdays. Leverage your existing marketing channels, like your email list and social media followers, to reduce promotional costs. An experienced agency can also tap into its network of trusted vendors to secure better rates, ensuring you get the most value for every dollar spent.

How to Build a Successful Agency Partnership

Choosing the right agency is just the first step. The real magic happens when you build a strong, collaborative partnership. This isn’t about handing over a to-do list; it’s about creating a team dynamic where your vision and their expertise come together to create an unforgettable product launch. A successful partnership is built on clear communication, shared goals, and mutual respect. When you and your agency are perfectly in sync, you can handle any challenge and produce an event that truly shines. Let’s walk through the key elements of making that happen.

Set Clear Goals from Day One

Before you even think about venues or guest lists, you and your agency need to get on the same page about what you want to achieve. A common misstep is having vague objectives. To avoid this, work together to set specific, measurable goals. Are you aiming for a certain number of qualified leads, a specific amount of media coverage, or a target for social media engagement? Defining these key performance indicators (KPIs) from the start gives both teams a clear target to aim for. This ensures that every decision, from the event marketing strategy to the final execution, is aligned with your ultimate business objectives.

Establish a Communication Rhythm

Great partnerships run on great communication. One of the biggest points of failure in any project is a lack of regular contact, leading to misalignment and missed opportunities. From the beginning, establish a clear communication rhythm with your agency. This could be a standing weekly check-in call, a shared project management dashboard, or a dedicated Slack channel for quick questions. The specific tools don’t matter as much as the commitment to a consistent schedule. This regular sync keeps everyone aligned on progress, lets you address roadblocks quickly, and ensures there are no surprises as you approach launch day. It’s the foundational habit that keeps the entire project moving forward smoothly.

Create a Realistic Timeline

A successful product launch takes careful planning, and a comprehensive timeline is your roadmap. Work with your agency to map out every phase of the project, including pre-launch, launch day, and post-launch follow-up. A great agency will bring their experience to the table, helping you understand how much time is truly needed for each step, from securing a venue to promoting the event. Rushing the process is a recipe for stress and mistakes. By creating a structured and realistic timeline together, you can manage expectations, allocate resources effectively, and build momentum for a powerful and polished launch.

Define What Success Looks Like

Beyond the hard numbers and KPIs, take time to define what a successful event feels like. Is it a seamless guest experience where everything runs like clockwork? Is it a room buzzing with energy and genuine excitement for your product? Is it seeing your brand story told perfectly through every detail? Articulating this vision helps your agency understand the intangible qualities you’re aiming for. When your agency understands the emotional and experiential goals, they can make creative decisions that bring that vision to life. Looking at an agency’s past client successes can also help you articulate what you’re looking for in your own event.

Plan for the Unexpected

Even the most perfectly planned event can face unexpected challenges. The key is not to avoid problems entirely—that’s impossible—but to be prepared for them. A seasoned agency partner will help you think through potential issues and build contingency plans. What happens if your main speaker gets sick? What’s the backup plan for an outdoor event if it rains? What if the Wi-Fi goes down during a live demo? Discussing these “what-ifs” ahead of time and having solutions ready will give you peace of mind. This proactive planning ensures that your team can handle any curveballs with grace and keep the event on track without missing a beat.

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Frequently Asked Questions

How far in advance should I start planning my product launch with an agency? Ideally, you should start the conversation with an agency at least four to six months before your target launch date. This gives you enough time to find the right partner without rushing and allows the agency to secure the best venues and vendors. More importantly, this lead time is crucial for building a thoughtful marketing strategy that generates real excitement and anticipation leading up to the main event.

What’s the single most important factor when choosing between different agencies? While experience and a great portfolio are essential, the most critical factor is often the cultural fit and communication style. You’ll be working very closely with this team under pressure, so you need a partner who understands your brand’s voice, listens to your ideas, and communicates clearly and proactively. A strong partnership is built on trust and collaboration, so choose the team that feels like a true extension of your own.

My budget is tight. Is it still possible to host an impactful product launch? Absolutely. A successful launch is about being smart with your resources, not just having a massive budget. An experienced agency can help you prioritize spending on the elements that will have the biggest impact on your specific goals. This might mean focusing on a highly targeted guest list, creating one incredible interactive demo, or leveraging digital marketing to build buzz instead of hosting a large-scale event.

How much of my own time will I need to commit once I hire an agency? While an agency handles the heavy lifting of logistics and execution, you should expect to be an active partner in the process. Your involvement is most critical during the initial strategy phase to set goals and define your vision. After that, you can expect regular check-ins to provide feedback and make key decisions. A great agency will streamline the process to respect your time, but your input is essential to ensure the final event truly reflects your brand.

What happens after the event is over? Is the agency’s job done? Not at all. The work of a top agency continues long after the last guest leaves. The post-event phase is crucial for capitalizing on the momentum you’ve built. Your agency should provide detailed reports on key metrics, help you follow up with leads, and analyze guest feedback. This data is invaluable for measuring your return on investment and refining your strategy for future launches.